T: 01634 295515 | E: enq@gcscompliance.co.uk

Case Study: Responsive Repairs

All Clients

Responsive Repairs


16% Reduction in Responsive Repairs


What we did

We have over the past 2 years been heavily focussing on the small incremental gains that our clients could take advantage of. As a result and through the continuous efforts we have undertaken by improving Service Provider first time fix rates, analysing key repair trends, improving engineer skill sets and competencies and advising our clients were proper stock investment was needed, our clients have seen a 16% reduction in responsive repairs.

By definition resident satisfaction rates have increased, resident dissatisfaction claims have reduced and our clients have been able to attract financial reductions in service delivery costs.

What Our Clients Say

“Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.”

– Mr Smith, London

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GCS Compliance Ltd

Registered address: Suite 2, Taunton House, Waterside Court, Neptune Way, Rochester, Kent. ME2 4NZ

Phone: 01634 295515 | Fax: 01634 298786
Email: enq@gcscompliance.co.uk

The Company Registration: 03400365

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